Deposit and Withdrawal Policy
Company offers access to the website and services to clients that acceptour Terms and Conditions. By using the website you explicitly confirm thatyou have read these Terms and Conditions and agree to them. Ourobligations are subject to any limits or restrictions which we may agree inwriting, and any statutory, regulatory, legal or market requirements. Thefollowing terms and conditions apply to all users and in case you requireadditional information on any of the subjects presented below, feel free tocontact our customer support at any time.
You must first read and then accept these Terms and Conditions in order tobenefit of the best services provided and the agreement is effective uponacceptance. If you don’t agree to the following Terms and Conditions, makesure to inform us.
If we decide to make any amendments, they will be posted online and inorder to keep trading on the website, you might be asked to accept the newTerms and Conditions.
In order to be eligible to operate your trading you must be over the age of 18 and to fully understand the risks involved. You hereby acknowledge thatyou have the knowledge and experience to trade and understand the risksinvolved. We can’t be held responsible for any damage or loss and we arenot responsible for verifying whether you possess sufficient knowledge orwhether your trading choices are wise. The same conditions applyregarding legal restrictions. You should understand in full that trading;investments and similar operations are regulated in a different way, throughout the world. The fact that you can access our website and use thetools offered, doesn’t necessarily mean that it is legal in your country to doso. Do not abuse the license or services provided to you.
By accepting the Terms and Conditions you will be granted a limitedlicense, but you can’t deeplink to the website or copy and resell thematerials appearing on the following website. The information providedby us should be used entirely for executing transactions inside or within theoperated website.
The present Terms and Conditions state that under no circumstances ouremployees liable for lost profits or any kind of damage occurring duringtrading, due to connection to our website, including negligence. In anyproven circumstance, our liability is limited in your trading account. The Preamble to these Terms and Conditions is inseparable part thereofand together with all company policies constitute a binding Agreementbetween the User and the Company. You and any person making use of the Site are referred to hereunder as ”User” and/or ”Client”. By accessing, visiting and/or using this Site, anyperson so doing (hereinafter: ”User” and/or ”Client”) unequivocally andunreservedly expresses his or her binding agreement to any and all ofthese Terms and Conditions, constituting a binding agreement between theUser and the Company, and undertakes to fully comply therewith. Any andall activity on, with and/or via this Site shall be governed by these Termsand Conditions.
BY USING THIS SITE IN ANY WAY YOU CONFIRM YOURIRREVOCABLE ACCEPTANCE AND AGREEMENT TO THE FOLLOWINGTERMS AND CONDITIONS. IF YOU DO NOT ACCEPT ANY OF THESETERMS AND CONDITIONS OR ANY OF THE POLICIES – YOU CANNOTUSE THE PROVIDED SERVICES AND PLEASE STOP USING THIS SITEAT ONCE.
1. Use of the Website
1.2. By accessing this Website, the Client signifies his agreement andunderstanding of the following Terms and Conditions.
1.2. The Client warrants the Company that he is legally entitled to visit the Website and use the information available on the Website.
1.3. The Company reserves the right to change these Terms and Conditionsat any time without any prior notice, the Client therefore responsible forregular reviewing of the following Terms and Conditions.
1.4. Revisions of the following Terms and Conditions will be effective whenposted. Continued use of the Website after any revisions shall constitutethe Client’s acceptance of such revisions.
2. Access
2.1. This Website and the information, tools and materials contained, arenot intended for distribution or use by any person or entity who is a citizenor resident of any jurisdiction where such distribution, publication,availability or use would be contrary to the law, regulation or would subjectthe Company or its affiliates to any registration or licensing requirementwithin such jurisdiction. In accessing any part of the Website, the Clientagrees not to use this Website in such a way that disrupts, interferes orrestricts the use of this Website by other users; not to upload, display ortransmit any materials through this Website which are false, offensive, defamatory, threatening, obscene, unlawful or whichinfringe the rights of any other person anywhere in the world.
2.2. User represents that he or she has full legal capacity to enter intolegally binding agreements. Users may not make commercial and/or serialand/or automated use of this Site. This Site strictly forbids any use of datamining, data gathering, bandwidth theft, offline browsing plug-ins andsoftware and/or download and/or batch download or access and anyaccess via any software except for the main common and official webbrowsers.
3. Disclaimer of Warranties
3.1. The Company makes no representations about the results to beobtained from using this Website, the Services, the information or the content.
3.2. The information on this Website is provided on “as is” and “asavailable” basis. The use of it is the Client’s own risk.
3.3. The company does not warrant the accuracy, completeness, security ortimeliness of the content, information or Services provided on or through the use of the Website, either expressly or by implying, for any particularpurpose.
3.4. The company, its licensor and its suppliers, to the fullest extentpermitted by law, disclaim all warranties express or implied, statutory orotherwise, including but not limited to the implied warranties ofmerchantability, non-infringement of third parties’ rights, and fit a particularpurpose.
4. Privacy
4.1. The Company’s Privacy Policy governs the use of information collectedfrom or provided by the Client at this Website.
4.2. Upon receipt of your application, we may carry out credit or otherchecks as we deem appropriate from time to time including without limitobtaining references from your bank, employer or credit agencies (ifapplicable). Credit reference agencies will record details of the searchirrespective of whether your application proceeds or not. We reserve theright to carry out further credit checks at anytime whilst this Agreement is inforce. You acknowledge and accept that we may use credit scoring methods to assess your application. This may affect our decision onwhether to accept the application or whether to alter the way in which yourAccount will operate.
4.3. You must notify us immediately of any material changes to any of theinformation set out in your Application Form. In the event that yourApplication Form is accepted we will open an Account for you and provideyou with a user ID and account number. You must not disclose thesedetails to any other person. In
the event that you believe that these details are known by a third party thenyou will notify us immediately. You will assist us in investigating any misuseof your Account.
4.4. You confirm that we are not obliged to confirm or check the identity ofanyone using or quoting your Account. You confirm that we shall be entitled(but not obliged) to make any payments owed to you to one single accountfor all sums. We may (but are not obliged to) agree to transfer the funds todifferent Bank Accounts.
4.5. We reserve the right to close or suspend your Account at any time inaccordance with the terms of this Agreement.
5. Limitation of Liability
5.1. The Company shall not be responsible for and disclaims all liability forany loss, liability, damage (whether direct, indirect or consequential),personal injury or expense of any nature whatsoever which may besuffered by the Client or any third party, as a result of or which may beattributable, directly or indirectly, to the access and use of the Website, any information contained on the Website, the Client’s personal informationor material and information transmitted over the Company’s system. Inparticular, neither the Company nor any third party or data or contentprovider shall be liable in any way to the Client or to any other person, firmor corporation whatsoever for any loss, liability, damage (whether direct orconsequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of anyinformation, or for any actions taken in reliance thereon or occasionedthereby or by reason of non- performance or interruption, or terminationthereof.
6. Intellectual Property and Trademarks
6.1. All trademarks, names, logos and service marks (collectively “TheTrademarks”) displayed on this Website are registered or unregisteredtrademarks of the Company or third party that may own the Trademarksdisplayed on the Website. Nothing contained on this Website should beconstrued as granting any license or right to use any trademark displayedon the Website without the written permission from the Company or from athird party. Client’s use of the Trademarks displayed on the Website, or anyother content on the Website, except as provided in these Terms andConditions, is strictly prohibited.
6.2. The Client may download content only for his personal use for noncommercial purposes but no modification or further reproduction of thecontent is permitted. The contents of the Website, including any images,text, executable code, and layout design may not be distributed, reproduced, publiclydisplayed, downloaded, modified, reused, re-posted, or otherwise usedexcept as provided herein without the express prior written permission ofthe Company. The Client may not, for any reason, distribute, modify,duplicate, transmit, reuse, re-post, or use the content of the Website for public or commercial purposes, including the text, images, audio, and videowithout a prior written consent from the Company. Anything that the Clienttransmit to this Website becomes the property of the Company, may beused by the Company for any lawful purpose, and is further subject todisclosure as deemed appropriate by the Company, including to any legal or regulatory authority to which the Company is subject. The Companyreserves all rights with respect to copyright and trademark ownership of allmaterial at this Website, and will enforce such rights to the full extent of thelaw.
6.3. Certain trademarks, trade names, service marks and logos used ordisplayed on this Site are registered and unregistered trademarks, tradenames and service marks of the Company and its affiliates.
6.4. Other trademarks, trade names and service marks used or displayedon this Site are the registered and unregistered trademarks, trade namesand service marks of their respective owners. Nothing contained on thisSite grants or should be construed as granting, by implication, estoppel, or
otherwise, any license or right to use any trademarks, trade names, servicemarks or logos displayed on this Site.
7. Links and Advertisements
7.1. The Website may include links to other Internet websites or resourcesas well as for third party advertiser’s websites. You acknowledge and agreethat the Company shall not be responsible any such external website,resource or advertisement, and does not endorse and is not responsible orliable for any Content, advertising, products or other materials on oravailable from such sites, resources or advertisements. Client Agreement isentered by and between the operator of the Company and the person orlegal entity that has applied to open a trading account at the Company’sCFD’s Trading platform (the “Client”), according to the terms and conditionsdetailed herein.
8. Introduction
8.1. This agreement, as well as any legally binding document entered intobetween the Company and the Client, all as amended from time to time(together: the “Agreement”), set out the terms upon which the Company willdeal with the Client in respect to placing orders and trading over financialinstruments, on the Company’s trading platform.
8.2. Forex trading is a network of buyers and sellers (The Clients), whotransfer currency between each other at an agreed price. It is the means bywhich individuals, companies and central banks convert one currency intoanother. And trading in this market, unlike other financial markets such asthe New York Stock Exchange, trading in the forex market has no knownplace nor a central point, as it is one of the so-called markets over thecounter.
8.3. Opening an account and usage of the Trading Platform provided by the Company is by limited license given by the Company to the Client. The license is personal, non-transferable and is for persons who are olderthan 18 years old (or older legal age, if the law applicable to the Client’s jurisdictions requires a higher legal age) and subject to this Agreement.
The Client may not transfer, assign, or enable other to make any use of thelicense, and/or give the Clients access codes to the Trading Account toanyone. Any damage caused to the Client, the Company and any thirdparty due to breach of this Agreement by Client, shall be under the Client’ssole responsibility.
8.4. All services are provided to the client by the Company, which is themanagement company and the client enters into a contractual agreementwith the Company only.
9. Opening of the Trading Account
9.1. The Company will open an account for the Client (the “TradingAccount”) as soon as reasonably practicable after: (i) the Company hasreceived confirmation that the Client has agreed to enter into thisAgreement (such confirmation can be made by checking the “I AGREE” button or link on the Company’s website (the “Website”), followed by acompleted application form (if applicable) and all other Client’s informationrequired by the Company to be provided for full verification. The Clientconfirms that Client’s information is full, accurate and complete. If there is achange in the information provided by the Client at any time, the Client must notify the Company immediately of any such change.
9.2. The Trading Account will be activated by the Company as soon as theCompany has identified the funds credited by the Client to the TradingAccount. The Company may activate the Trading Account and permittrading in the Trading Account subject to such limitations, and before fullverification has been determined, and to the satisfaction of such furtherrequirements as the Company may impose. In the event that the TradingAccount is activated but any such requirements are not complied with, theCompany may freeze activity in the Trading Account. Where a TradingAccount is not activated or is frozen, no funds held by the Company inrespect of that Trading Account may be transferred back until the Company is satisfied that all Applicable Regulations have beencomplied with.
9.3. In relation to any Transaction entered into pursuant to the
Agreement the Company may act, according to the Company’s solediscretion, as principal or as agent on the Client’s behalf. Therefore, theCompany may act as the counter party to the Clients Trading activity. TheClient confirms that it acts as principal and not as agent or trustee on behalfof someone else. 2.4 The Client hereby represents and warrants that hisengagement with the Company in this Agreement and his use of theCompany’s services are in full compliance with the law applicable to theClient.
10. Trading Platform
10.1. The Trading Platform supplied by the Company enables trading inforeign exchange rates of different currencies, commodities, and any otherfinancial instruments made available by the Company (all hereof: “FinancialInstruments”). The Trading Platform displays indicative quotes of exchangerates of different financial instruments pairs, based on different financialinformation systems, as the most updated exchange rates in theinternational capital markets. For determining the quotes for different timeperiods, the platform is making mathematical calculations according toknown and accepted capital markets formulas. It is acknowledged by bothParties that due to different calculation methods and other circumstances,different trading platforms and/or markets may display different price quotes.
10.2. The Client can profit from trading forex by buying currency pairs andselling them at a higher price, so the difference between the buy and sellprice is the profit that he can generate. When this concept applies totrading currency pairs we can say that is a «long position». There is alsoanother concept of «short position». This is when The Client is able to sellcurrency pairs at a high price and buy it later at a lower price, so the profit here would be the difference between the selling price and the buyingprice.
10.3. The Company does warrant that trading in the Trading Account will beavailable at all times.
10.4. The Client authorizes the Company to rely and act on any order,request, instruction or other communication given or made (or purporting tobe given or made) by the Client or any person authorized on the Client’sbehalf, without further enquiry on the part of the Company as to theauthenticity, genuineness authority or identity of the person giving orpurporting to give such order, request, instruction or other communication. The Client will be responsible for and will be bound by all obligations entered into or assumed by theCompany on behalf of the Client in consequence of or in connection withsuch orders, requests, instructions or other communication.
10.5. The Company has the right, but not the obligation, to set, at itsabsolute discretion, limits and/or parameters to control the Client’s ability toplace orders or to restrict the terms on which a Transaction may be made.Such limits and/or parameters may be amended, increased, decreased,removed or added to by the Company and may include (without limitation):(i) controls over maximum order amounts and maximum order sizes; (ii)controls over total exposure of the Company to the Client; (iii) controls over prices at which orders may be submitted; (iv)controls over any electronic services provided by the Company to the Client(including ,without limitation, any verification procedures to ensure that anyparticular order or orders has come from the Client); or (v) any other limits,parameters or controls which the Company may be required to. TheCompany may, in addition, require the Client to limit the number of openTransactions which the Client may have with the Company at any time.
10.6. The Company does not allow actions or non-actions based onarbitrage calculations or other methods that are based on exploitation ofdifferent systems or platforms malfunction, delay, error etc.
10.7. The Company is entitled, by its own discretion, to cancel any tradethat has been executed due or in connection with an error, systemmalfunction, breach of the Agreement by Client etc. The Company’srecords will serve as decisive evidence to the correct quotes in the worldcapital markets and the wrong quotes given to the Client; The Company isentitled to correct or cancel any trade based according to the correctquotes.
10.8. Reporting- Client can see his open trades (“Positions”) and guaranteefunds situation at any time by accessing his Trading Account in theCompany’s platform and viewing past trade’s reports generated by theCompany. No hard-copy reports are sent.
11. Funds
11.1. The Client may transfer funds to the Company with different methodsof payment as permitted by the Company from time to time and in anycurrency (acceptable by the Company), and such funds will be convertedand managed in the Trading Platform in US Dollars and/or Euro and/orGBP, as determined by the Company, according to an exchange ratedetermined by the Company’s according to the available market rates.
11.2. When making a bank transfer, the Client must send the Company anauthentic SWIFT confirmation, stating full bank account details and
proof that the bank account is registered under its name. Non-delivery ofthe SWIFT confirmation or in case that the details do not conform to theClient’s details registered at the Company may result in the funds not beingcredited to the Client’s Trading Account.
11.3. The Funds deposited with the Company by the Client, together withany Profit or other Benefits the Client may be entitled to according to aspecific agreement with the Company, shall be used as security to anyTransaction, including Trading Losses, Commission and any other fee or
debt owed by the Client to the Company, which will be automaticallydeducted from the Client’s equity in the Trading Account. The Client’sFunds shall not accumulate any interest or any other benefits. Trading thatrelate to a reference security shall not grant the Client any right todividends, voting, allocations or any other Benefits, but may be subject toadjustments according to financial or corporate events which may have aneffect the reference security, such as distribution of dividends, splits etc.
11.4. Repayment of any funds via wire transfer by the Company to theClient will be in the same currency and to the same account/credit cardfrom which the funds were originally transferred, unless the Company hasdecided, by its own discretion, to return the funds to a different account ofthe Client.
11.5. The Client declares that all funds that it transfers to the Company donot derive from any criminal or other illegal activity and without any violationof any applicable anti-money laundering laws and regulations.
11.6. The Client will have no claim against the Company and will not holdthe Company responsible for any delay and/or differences originating from a credit companies’, banks or other financial institutions ratescalculation and/or commission and/or any other debit.
11.7. In the case the Client gives an instruction to withdraw funds from theTrading Account, finance department supervises every withdrawal requestsubmitted. Identification documents must be submitted to process anywithdrawal. The Company shall pay the specified amount (less any transfercharges, if applicable, see point (5) below) within seven to ten (7-10)Business Days once instructions has been accepted
and at the moment of payment, the Client’s margin requirements, proof ofidentity (to ensure safety of client’s funds) and due diligence criteria havebeen met. The Company may cancel the Client’s withdrawal order, if,according to the Company’s discretion, the remaining funds (after the withdrawal) shall not be sufficient to secure open Position(s) inthe Trading Account.
11.8. The company does not take any responsibility for any delays ofwithdrawals, due to third party (banks, credit card companies or otherservice providers) policies, nor any force major events that are not underthe company’s control.
11.9. The Company shall debit the Client’s Trading Account for all paymentcharges. If the Client has the obligation to pay any amount to the Companywhich exceeds the amount held in the Client’s Trading Account, the Clientshall immediately pay such amount upon Company’s request.
11.10. The Company shall not provide physical delivery in relation to anyTransaction. As mentioned above, Profit or loss is credited to or debited toor from the Trading Account (as applicable) once the Transaction is closed.
12. Fees & Charges
12.1. The Company charges brokerage fees or commissions for executingtrades.
12.2. All deposits to the company either by Credit Card or Wire Transfer arenot subject to fees from the company. Clients may see fee’s charged tothem and these charges will be from the clients’ bank.
12.3. All withdrawals either by Credit Card or Wire are not subject to fee’s.The company pays all fees for wire withdrawals.
12.4. In accordance with the working regulations, your trading account
might be charged an inactivity fee. Commissions will be deducted from youraccount balance monthly, until you resume your account activity, or until thebalance reaches zero.
12.5. The Company may introduce additional fees and charges, and maychange any existing fees and charges, at any time, by giving the Client notless than 10 Business Days’ notice of such changes.
13. Bonus Policy
13.1. The Company may offer a number of attractive reward features,including welcome bonuses, contests and awards to new or existingcustomers. Bonuses and trading credits rewarded to clients are part of theCompany’s promotions programs. These bonuses are limited time offersand the terms and conditions associated with any bonus rewards aresubject to change from time to time.
13.2. Bonuses and profits that are based, even partially, on use of bonuscredit, shall be forfeited in case the Company suspects any act of fraud orbreach of the Company’s Terms and Conditions by Client.
13.3. In order to withdraw funds from an account that has been creditedwith a trading bonus, the trader will be required to execute a minimumtrading volume of (bonus amount + Deposit) x25.
13.4. Funds can only be withdrawn when the preceding stipulation hasbeen fully met and fulfilled. All trading bonuses are final, and a tradingbonus cannot be removed once it has been credited to an account.
14. Privacy and Data Protection
14.1. Due to the nature of the Company’s business and relations with theClient, The Company shall hold some personal client information. All datacollected, whether it is on paper or on a computer is safeguarded in orderto maintain the Client privacy under Data protection laws
14.2. The Company shall be permitted to use and/or disclose the ClientInformation (a) For internal use, including with affiliated entities; (b) Aspermitted or required by law; (c) For protection against or prevent actual orpotential fraud or unauthorized transactions or behavior (d) For computerized supervision of Client’s use of the services, review and/orsupervision and/or development and/or maintenance of the quality ofservices; (e) to protect the Company’s rights or obligation to observe anyapplicable law.
14.3. The Client hereby grants the Company his/her permission to makeuse of his/her details in order to provide updates and/or information and/orpromotion or marketing purposes through the Clients E-mail address orother contact information. Cancellation of this consent shall be performedby providing written notice to the Company, and shall apply to newpublications that have not been sent.
14.4. The Client agrees that the Company may record all conversationswith the Client and monitor (and maintain a record of) all emails sent by orto the Company. All such records are the Company’s property and can beused by the Company, amongst other things, in the case of a disputebetween the Company and the Client.
14.5. Affiliation- the Company may share commissions and charges with itsassociates, introducing brokers or other third parties (“Affiliates”), or receiveremuneration from them in respect of contracts entered into by theCompany. Such Affiliates of the Company may be disclosed with Client’sinformation.
14.6. The Company’s Trading Platform, Website or other services mayrequire the use of ‘Cookies’.
15. Advice, Information and Tax
15.1. Where the Company does provide market commentary or otherinformation: (a) this is incidental to the Client’s relationship with theCompany. (b) It is provided solely to enable the Client to make its owninvestment decisions.
15.2. The Company shall not be responsible for the consequences of theClient acting upon such trading recommendations, market commentary orother information.
15.3. The Client acknowledges that the Company shall not, in the absenceof its fraud, willful default or gross negligence, be liable for any losses,costs, expenses or damages suffered by the Client arising from anyinaccuracy or mistake in any information given to the Client.
15.4. The Company is under no obligation to assess the
appropriateness of any Transaction for a Client, to assess whether or notthe Client has
the necessary knowledge and experience to understand the nature of risksassociated with the Transactions. All risks related to the above are underthe sole responsibility of the Client.
16. Account Balances
16.1. Trading Account balances and statements are displayed within thetrading platform made available to the Client by the Company. Commonterms definitions can be found on the Company’s Website.
17. Closing an account and cancellation of the agreement
17.1. Either party may terminate this Agreement by giving 10 (Ten) dayswritten notice of termination to the other. Either party may terminate thisAgreement immediately in any case of any breach of this Agreement orevent of Default by the other Party. Upon terminating notice of thisAgreement, Client shall be under the obligation to close all open positions,otherwise, the notice shall become void, or the Company shall have theright to close all open positions without assuming any responsibility. Suchclosure may result in an outcome that would be less favourable for theClient.
17.2. Upon termination, all amounts payable by Either Party to the other
Party will become immediately due.
17.3. Termination shall not affect any outstanding rights and obligationsaccording to the applicable law and the provisions of this this Agreement.
18. Limitations of Liability and Indemnities
18.1. THE SERVICES OF THE COMPANY ARE PROVIDED “AS IS” AND“AS AVAILABLE”, AND COMPANY MAKES NO WARRANTIES OF ANYKIND, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OFMERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. THECOMPANY DOES NOT WARRANT THAT ANY AFFILIATED SOFTWARE,SERVICES OR COMMUNICATION THAT MAY BE OFFERED OR USEDBY THE CLIENT SHALL ALWAYS BE FREE OF
VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANYWILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING
FROM TRADING OR THE USE OF THE COMPANY’S SERVICES,
INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL,PUNITIVE, AND CONSEQUENTIAL DAMAGES.
18.2. Client acknowledges and agrees that the Trading Platform follows therelevant market, whether the Client is in front of his computer or not, andwhether the Client’s computer is switched on or not, and will exercises theorder left by the Client if applicable.
18.3. The Client shall, upon first demand by the Company, compensate theCompany from and against all liabilities, damages, losses and costs(including reasonable legal costs), duties, taxes, charges, commissions orother expenses incurred by the Company.
18.4. The Company shall have the right to set-off any amount owed by theCompany to the Client, against any debt or other obligation of the Clienttowards the Company. In any event of Default of Client (voluntary orinvoluntary insolvency procedures against the Client) all debts, future debtsand other obligations of the Client towards the Company shall becomeimmediately due.
19. General Provisions
19.1. The Company has the right to amend the Agreement withoutobtaining any prior consent from the Client. If the Company makes anymaterial change to the Agreement, it will give at least 10 (Ten) BusinessDays’ notice of such change to the Client. Such amendment will becomeeffective on the date specified in the notice. Unless otherwise agreed, an
amendment will not affect any outstanding order or Transaction or any legalrights or obligations which may already have arisen.
19.2. Partial invalidity- If, at any time, any provision of this Agreement is orbecomes illegal, invalid or unenforceable in any respect under the law ofany jurisdiction, neither the legality, validity or enforceability of theremaining provisions of this Agreement nor the legality, validity orenforceability of such provision under the law of any other jurisdiction shallin any way be affected or impaired.
19.3. Language, Notices and Complaints – All communications between the
Company and the Client will be in English or in any Language, suitableboth to the Client and the Company.
19.4. Unless otherwise agreed, all notices, instructions and othercommunications to be given by the Company via e-mail or other electronic
means, details of which are provided by the Client to the Company. Any complaint shall be directed to the Company’s client services department,who will investigate the complaint and make every effort to resolve it. Alldisputes will be handled within 48 hours of notification.
19.5. The Company shall have the right, in order to collect funds owed tothe Company by Client or to protect the Company’s rights such as good-name, intellectual property, privacy etc., to immediately bring legalproceedings against Client, in the Client’s residency and according to theClient’s residency applicable law.
19.6. No Right to Assign- No rights under this Agreement shall beassignable nor any duties assumed by another party except to/by anaffiliate of The Company. Upon assignment to an Affiliate of the Company,the terms of this Agreement may be amended to fit any applicableregulation effective upon the assignee, and Client hereby consent inadvance to such regulatory modifications to this Agreement. ThisAgreement shall be binding upon and inure to the benefit of the successorsheirs of the Client.
20. Applicable law and jurisdiction
20.1. These Terms and Conditions and will be interpreted in accordancewith the proper courts. The Poland courts shall have exclusive jurisdictionto settle any claim or dispute which might arise out of or in connection withthese terms and conditions.
21. Identity Verification
21.1. Know your customer policies have become increasingly importantworldwide lately, especially among banks and other financial institutions, inorder to prevent identity theft, money laundering, financial fraud, andterrorist activity. We holds a zero tolerance fraud policy and is taking allmeasures possible to prevent it.
Any fraudulent activity will be documented, and all related accounts to it willbe immediately closed. All funds in these accounts will be forfeited.WARNING: The company aims to ensure the integrity of any sensitive datait obtains, such as your account information and the transactions you make, using a varietyof security measures and fraud controls.
Securing your electronic transactions requires us to be provided withcertain data from you, including your preferred deposit method. You mustbe sure that you can confirm your identity by the provision of documents asrequired.
If you are unable to do so, this may prevent the activation of an account.When requesting a withdrawal from your account, we may need you to
provide us with appropriate proof of identity, which may include the following (and possibly other) documents:
– A color copy of your valid government issued ID (e.g., passport, driver’slicense, national ID card)
– Color copies of your credit/debit cards (both front and back sides, withfirst twelve numbers covered, clearly showing the name and expiry date onthe front and signature and covered masked CVV on the back) used tomake the deposit
– A copy of a recent utility bill or bank statement with your name andaddress (no more than 3 months old)
– Deposit declaration form
All four corners of the documents must be clearly visible with no alterationsto the documents. If the name does not appear on the card, we need to seeofficial evidence that the card belongs to the client. If the card belongs toanother person, the Cardholder must provide their ID and a utility bill beforeverification can be completed, and the Cardholder is responsible for signingthe Card. Authorization Forms confirming a deposit has been made with the card used.
22. Joint Accounts / Beneficiaries
22.1. If an Account belongs to multiple users or to a corporation, company,partnership or any other corporate body, all beneficiaries or signatories willbe required to verify the identity.
23. Linking to this Site
23.1. Creating or maintaining any link from another site to any page on thissite, without our written permission is prohibited.
23.2. Running or displaying this Site or any information or materialdisplayed on this Site in frames or through similar means on another Sitewithout our prior written permission is prohibited.
23.3. Any permitted links to this Site must comply will all applicable laws,rules and regulations and ethical conduct on the internet.
24. Copyright Notice
24.1. All texts, graphics, sounds, information, designs, applications, content,source codes and object code files, and other material displayed on or thatcan be downloaded from this Site are protected by copyright, trademark
and other laws and may not be used except as permitted in these Termsand Conditions or with prior written permission of the owner of suchmaterial (hereinafter: ‘information”or ‘data’).
24.2. The information on this Site belongs to the Company and/or itsrespective affiliates and suppliers and may not be copied or used withoutprior approval.
24.3. You may not modify the information or materials displayed on or thatcan be downloaded from this Site in any way or reproduce or publiclydisplay, perform, or distribute or otherwise use any such information ormaterials for any public or commercial purpose.
24.4. Any unauthorized use of any such information or materials mayviolate copyright laws, trademark laws, laws of privacy and publicity, andother laws and regulations.
25. Prohibited Activities
We will take reasonable actions to ensure that no user or third party shalluse our
systems in any of the following ways:
25.1. Fraudulently or in connection with any criminal offense.
25.2. To send, knowingly receive, upload, download, or use any materialwhich is offensive, abusive, indecent, defamatory, obscene or menacing, orin breach of copyright, confidence, privacy and/or any other rights.
25.3. To cause annoyance, inconvenience or anxiety.
25.4. To spam or to send or provide unsolicited advertising or promotionalmaterial or, knowingly to receive responses to any spam, unsolicitedadvertising or promotional material sent or provided by any third party.
25.5. In any way which, in our reasonable opinion, is or is likely to bedetrimental to the provision of the services of the company or any of ourshareholders’, and/or affiliates’, and/or directors, and/or lawyers, and/ortrustees, and/or bankers, and/or customers, and/or business, and/orreputation.
25.6. In contravention of any licenses or third party rights.
25.7. To attempt to interfere with any our services to any user, host or thisincludes without limitation.
25.8. Flooding of networks.
25.9. DOS (Denial Of Service) attacks of any sort.
25.10. Deliberate attempts to overload a service and attempts to crash ahost.
25.11. Any attempt to abuse, manipulate or benefit of an error, softwarebug, security backdoor or breach, latency differences.
25.12. Resale of services.
25.13. Any sort of automated, cooperative or multi-user operation (explicitlyincluding tandem-trading) to circumvent or exploit the services or systems.
25.14. For transmitting e-mails, code or files which contain computerviruses or corrupted data or trojan horses or tools which compromise thesecurity of web sites or user data. this explicitly includes spyware andmalware of any sort.
25.13. You acknowledge and agree that the list of prohibited activities setout in clause.
25.14. You will not allow to use the system or access to any person who isnot a client and will not copy, distribute, publish, transmit, display, modify,prepare derivative works based on, report or otherwise use the system inwhole or in part for the use of any other person.
26. Network Security You shall not:
26.1. Violate or attempt to violate the website security or attempt to interferethe networks, authentication measures, servers or equipment.
26.2. Attempt to circumvent user authentication or security of any host,network or account which includes accessing data not intended to therecipient, logging onto a server where access is not authorized or probingthe security of other networks.
26.3. Attempt to gain access to any account or computer resource notbelonging to you through company’s system and/or services.
Please note this policy cannot be exhaustive, and additional conditions orrequirements may apply at any time due to technological changes,experience, regulations and policies, including those set in order to preventmoney laundering or any fraudelent activities.
Please contact us with any questions, comments or for clarification